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Toll Free: +1 800 588 5229 ext 3
Tel: +1 905 829 8290 ext 3

Email us

General Service Email
rcservice@radcommsystems.com

Request  Technical Support

Systems that are easy to maintain, offering reliable, year round operation

RadComm is recognized worldwide for its responsive technical support and service. Systems are designed specifically to be easy to install and maintain. This includes clear installation instructions, on-site training and alarm procedure protocol support, if required.

Typical service begins with a timely, responsive telephone call, remote trouble-shooting and followed when necessary by an on-site service call.

RadComm keeps a substantial inventory of spare parts strategically inventoried around the world and readily available to ship, ensuring any unfortunate downtime is kept to an absolute minimum.

Service Plans

RadComm offers multiple service plan options to maintain system efficiency and reduce the risk of downtime by performing preventative maintenance. Remote and onsite service plans are available for all RadComm systems and are flexible enough to fit any budget.   To learn more please contact the RadComm Service Department.

Calibration

All radiation detection equipment requires annual calibration to ensure proper functionality and maximum effectiveness. When the message “Calibration required” is displayed, please contact the RadComm Service Department.

White Papers

An Early Warning System for Scrap Radioactivity

Since the first reported accidental smelting of a highly radioactive Cobalt-60 gauge in an Electric Arc Furnace (EAF) in 1983 at Auburn Steel in Auburn, New York, the steel making industry has been plagued with smelting of highly radioactive gauges.

The RAD-MELT EARLY WARNING SYSTEM (RMEWS), operates in live-time, addresses all of the critical issues associated with an accidental smelting of a radioactive source in the furnace, and consequently saves valuable time while
minimizing plant contamination and taking the guess work out of the equation.

Crickets and Curies: Lessons Learned from the Steel Industry

This paper presents proven state-of-the-art radiation detection systems used in steel and related recycling facilities, emphasizing current, reliable and flexible technologies for characterization, volume reduction, and remote handling of recyclable solid wastes contaminated and, just as important, not contaminated, with a wide range of radioactive isotopes.

PVT and LaBr3(Ce)-based Radon Express Analyzers

RadComm Systems has developed a new technology for quick, express analyzing (~ 5 minutes) of Radon concentration in the air by using low energy resolution plastic PVT (polyvinyl toluene) -based scintillator and high energy resolution Lanthanum Bromide inorganic scintillator as the gamma-detectors.

The Future of Radiation of Radiation Detection for the Steel Industry

Innovative Products, Responsive Service and Dedicated Personnel.

Radcomm Systems are the leaders in the design, manufacture and service of highly sensitive radiation detection systems for a variety of applications in the steel industry. Flexibility, versatility and the ability to customize detection solutions for specific customer applications are what make Radcomm a unique supplier to the industry. RadComm has twenty years of proven field experience with 6,000 large-scale installations in over sixty countries worldwide.

Vehicle Radiation Monitoring Systems for Medical Waste Disposal 

Hospitals often declare their waste as being “non-radioactive”,however this material often has excessive levels of radiation caused either by an accident or lack of control.